Pursuant to Paragraph 5 of Schedule 9 of the Financial Services Act 2013, if the Insured Person applied for this Insurance wholly for purposes unrelated to the Insured Person’s trade, business or profession, the Insured Person had a duty to take reasonable care not to make a misrepresentation in answering the questions in the proposal form and where required by the Company, fully and accurately. The Insured Person shall also disclose any other matter that he/she knows to be relevant to the Company’s decision in accepting the risks and determining the rates and terms to be applied. If the Insured Person fails to make such required disclosure, the contract may be avoided, claim denied or reduced, terms changed or varied, or contract terminated. This duty of disclosure continued until the time the contract was entered into, varied or renewed.

Pursuant to Paragraph 4(1) of Schedule 9 of the Financial Services Act 2013, if the Insured Person applied for this Insurance for purposes related to the Insured Person’s trade, business or profession, the Insured Person had a duty to disclose any matter that the Insured Person knows to be relevant to the Company’s decision in accepting the risks and determining the rates and terms to be applied and any matter a reasonable person in the circumstances could be expected to know to be relevant, otherwise it may result in avoidance of contract, claim denied or reduced, terms changed or varied, or contract terminated. This duty of disclosure continues until the time the contract was entered into, varied or renewed.

The Insured Person also has a duty to notify the Company immediately if at any time, after this Policy Contract has been entered into, varied or renewed with the Company, any of the information given for this Policy Contract is  inaccurate or has changed.

 This policy provides you with cover if you are the victim of a cyber incident involving one of your personal devices, your personal details or your home network. Any of your immediate family living at your address are also covered under this policy.

2.1 Electronic Fund Transfer Fraud

We shall reimburse you for your financial loss arising directly from a cyber event, which you first discovered during the policy period.

2.2 Online Retail Fraud

We shall reimburse you for your financial loss arising directly from an online marketplace fraud and, consequently, non-delivery, which you first discovered during the policy period.

2.3 Identity Theft

We shall reimburse you for identify theft expenses arising directly from an identity theft, which you first discovered during the policy period.

3)     How much premium do I have to pay and how do I make the premium payment?

The total premium amount you will have to pay depends on the sum insured and/or according to the plan you select. Premium Payment can be made via Credit Card and Internet Banking.

The fees and charges that you will have to pay in addition to the premium will be: 

a) Importance of Disclosure

Pursuant to Paragraph 5 of Schedule 9 of the Financial Services Act 2013, if you are applying for this Insurance wholly for purposes unrelated to your trade, business or profession, you have a duty to take reasonable care not to make a misrepresentation in answering the questions in the Proposal Form (or when you apply for this insurance. You must answer the questions fully and accurately.

Failure to take reasonable care in answering the questions may result in avoidance of your contract of insurance, refusal or reduction of your claim(s), change of terms or termination of your contract of insurance.

The above duty of disclosure shall continue until the time your contract of insurance is entered into, varied or renewed with us.

In addition to answering the questions in the Proposal Form (or when you apply for this insurance), you are required to disclose any other matter that you know to be relevant to our decision in accepting the risks and determining the rates and terms to be applied.

You also have a duty to tell us immediately if at any time after your contract of insurance has been entered into,varied or renewed with us any of the information given in the Proposal Form (or when you applied for this insurance)is inaccurate or has changed.

You should take all reasonable precautions to prevent claim incidents.

This insurance shall not be effective unless the premium due has been paid and received by the Company.

In the event of a claim, you are required to notify us within 7 days from the date of accident and submit the relevant documents within fourteen (14) days thereof.

Unless renewed, the coverage will cease an expiry date.

(Note: Please refer to the policy wording for the full terms and conditions of this policy.)

This policy does not cover certain losses such as:

• Abnormal Conditions / State of Emergency / Mass Cyber-Attack
• Bodily Injury
• Business Activity
• Confidence Scams
• Dishonest Acts
• Indirect or Consequential Loss
• Infrastructure Failure
• Loss or Stolen Plastic Cards

(Note: This list is non-exhaustive. Please refer to the policy contract for the full list of exclusions under this policy.)

You may cancel your policy at any time by giving written notice to us in which case we shall retain the customary short period rate for the time the policy has been in force. Upon cancellation, you are entitled to a refund premium subject to the minimum premium to be retained by the company. No refund of premium will be allowed if there is a claim under the policy.

It is important that you inform us of any change in your contact/personal details to ensure that all correspondences reach you in a timely manner. You can provide your updated details via our authorised agents, branch office or our customer service.

If you have any enquiries, please contact us at:

Tune Protect Malaysia

Tune Insurance Malaysia Berhad

Company No: 197601004719 (30686-K)

Level 9, Wisma Tune,

No. 19 Lorong Dungun, Damansara Heights, 50490, Kuala Lumpur,

Malaysia.

Tel No:         1800 88 5753

Fax:           03-20941366

E-mail: hello.my@tuneprotect.com Website:    www.tuneprotect.com